Privacy Policy

Privacy Policy

This Privacy Policy describes how Thrive MD, PC (“Company,” “we,” “us,” or “our”) collects, uses, shares, and protects the Personal Data of individuals who visit our website or use our services. It also explains your rights under applicable privacy laws, including the Colorado Privacy Act, and how you can exercise those rights.

We collect Personal Data such as contact details, health-related information, and technical data to provide medical and wellness services, operate and improve our website, and communicate with you. We only collect data that is reasonably necessary for these purposes and retain it in accordance with our legal obligations and business practices.

By using our services or visiting our website, you agree to the collection and use of your Personal Data as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

  • Account means a unique account created for You to access our Service or parts of our Service.
  • Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
  • Company means ThriveMD, PC, 7400 E Caley Ave #150, Centennial, CO 80111.
  • Consumer means an individual who interacts with our services or website and whose personal data is processed by the Company. For residents of specific jurisdictions such as Colorado, California, or Virginia, this definition includes any individual acting in a personal or household context and not in a commercial or employment context, as defined under applicable privacy laws.
  • Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
  • Country refers to the United States.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Processor means a natural or legal entity that processes Personal Data on behalf of the Company in accordance with our instructions.
  • Profiling means any form of automated processing of Personal Data to evaluate, analyze, or predict personal aspects related to a person’s economic situation, health, preferences, interests, behavior, location, or movements
  • Sale or Sell means the exchange of Personal Data for monetary or other valuable consideration.
  • Sensitive Data includes Personal Data revealing racial or ethnic origin, religious beliefs, mental or physical health condition or diagnosis, sexual orientation, citizenship or immigration status, genetic or biometric data for identification, data collected from a known child, or precise geolocation.
  • Service refers to the Website.
  • Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service or to assist the Company in analyzing how the Service is used.
  • Targeted Advertising means displaying advertisements based on Personal Data obtained from a Consumer’s activities across nonaffiliated websites, applications, or services.
  • Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
  • Website refers to ThriveMD, accessible from thrivemdclinic.com
  • You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Collecting and Using Your Personal Data

Types of Data Collected

We collect the following categories of Personal Data:

  • Contact Information: Includes your name, email address, and phone number. This data is collected to facilitate communication, manage appointments, and support your account. It is shared with our service providers and affiliates and retained for three years after your account is closed.
  • Health and Sensitive Information: Includes data such as symptoms, treatment history, and health conditions. This data is collected to provide medical and clinical services and is shared only with internal medical personnel and authorized Processors subject to confidentiality obligations. It is retained for seven years or as otherwise required by law.
  • Device and Usage Data: Includes your IP address, browser type, and site interaction data. This information is collected to improve service performance and security. It may be shared with analytics and hosting providers and is retained for up to twenty-four months.

We do not collect Personal Data beyond what is necessary and relevant for the purposes described above.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. Tracking technologies used are beacons, tags, and scripts to collect and track information and to improve and analyze Our Service. The technologies We use may include:

  • Cookies or Browser Cookies. A cookie is a small file placed on Your Device. You can instruct Your browser to refuse all Cookies or to indicate when a Cookie is being sent. However, if You do not accept Cookies, You may not be able to use some parts of our Service. Unless you have adjusted Your browser setting so that it will refuse Cookies, our Service may use Cookies.
  • Web Beacons. Certain sections of our Service and our emails may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages or opened an email and for other related website statistics (for example, recording the popularity of a certain section and verifying system and server integrity).

Cookies can be “Persistent” or “Session” Cookies. Persistent Cookies remain on Your personal computer or mobile device when You go offline, while Session Cookies are deleted as soon as You close Your web browser.

We use both Session and Persistent Cookies for the purposes set out below:

  • Necessary / Essential Cookies

Type: Session Cookies

Administered by: Us

Purpose: These Cookies are essential to provide You with services available through the Website and to enable You to use some of its features. They help to authenticate users and prevent fraudulent use of user accounts. Without these Cookies, the services that You have asked for cannot be provided, and we only use these Cookies to provide You with those services.

  • Cookies Policy / Notice Acceptance Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies identify if users have accepted the use of cookies on the Website.

  • Functionality Cookies

Type: Persistent Cookies

Administered by: Us

Purpose: These Cookies allow us to remember choices You make when You use the Website, such as remembering your login details or language preference. The purpose of these Cookies is to provide You with a more personal experience and to avoid You having to re-enter your preferences every time You use the Website.

For more information about the cookies we use and your choices regarding cookies, please visit our Cookies Policy or the Cookies section of our Privacy Policy.

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

  • To provide and maintain our Service, including to monitor the usage of our Service.
  • To manage Your Account: to manage Your registration as a user of the Service. The Personal Data You provide can give You access to different functionalities of the Service that are available to You as a registered user.
  • For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
  • To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
  • To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
  • To manage Your requests: To attend and manage Your requests to Us.
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

The Company may also use Personal Data as necessary to comply with obligations under applicable privacy laws, including honoring Consumer rights under the Colorado Privacy Act.

We may share Your personal information in the following situations:

  • With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
  • For business transfers: We may share or transfer Your personal information in connection with, or during negotiations of, any merger, sale of Company assets, financing, or acquisition of all or a portion of Our business to another company.
  • With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
  • With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
  • With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside.
  • With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Sale and Targeted Advertising Disclosure

We do not Sell your personal data. We do not process your personal data for Targeted Advertising. If this changes, we will revise this Privacy Policy and provide clear notice and opt-out options.

Your Rights Under Colorado Law

If you are a resident of Colorado, you have certain rights under the Colorado Privacy Act. You may request confirmation regarding whether we process your Personal Data and access to that data. You may also request that we correct inaccuracies, delete Personal Data provided by or obtained about you, or obtain a portable copy of your data. Additionally, you have the right to opt out of the processing of Personal Data for purposes of Targeted Advertising, the Sale of Personal Data, or profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

To exercise your rights under Colorado law, you may submit a request using our contact form at https://thrivemdclinic.com/contact-info-thrivemd-denver-co/. If we deny your request, you may appeal the decision by contacting us through the same form. If your appeal is unsuccessful, you may contact the Colorado Attorney General at https://coag.gov/.

We will not discriminate against you for exercising your rights under Colorado law.

Opt-Out of Targeted Advertising and Sale of Personal Data

If you are a Colorado resident, you have the right to opt out of the processing of your Personal Data for purposes of Targeted Advertising, the Sale of Personal Data, and profiling in furtherance of decisions that produce legal or similarly significant effects concerning you.

To exercise your opt-out rights, you may visit our Privacy Preferences Page or enable a universal opt-out signal, such as the Global Privacy Control (GPC), in your browser settings. We recognize and honor such signals in accordance with applicable law.

Retention of Your Personal Data

We retain Personal Data only as long as necessary for the purposes described in this Privacy Policy or as required by law. Each category of data is retained in accordance with our documented data retention schedule and is deleted or de-identified when no longer necessary.

The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or we are legally obligated to retain this data for longer time periods.

Data Minimization and Purpose

We collect only Personal Data that is adequate, relevant, and reasonably necessary for the disclosed purposes. We do not use Personal Data for purposes that are incompatible with these disclosures unless we obtain your consent.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Delete Your Personal Data

You have the right to delete or request that we assist in deleting the Personal Data that we have collected about You.

Our Service may give You the ability to delete certain information about You from within the Service.

You may update, amend, or delete Your information at any time by signing in to Your Account, if you have one, and visiting the account settings section that allows you to manage Your personal information. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.

Please note, however, that we may need to retain certain information when we have a legal obligation or lawful basis to do so.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law Enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other Legal Requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect Your Personal Data, we cannot guarantee its absolute security.

Sensitive Data Processing

We do not collect or process sensitive Personal Data, including health-related information, without first obtaining your affirmative consent as required under applicable law. By providing such data and continuing to use our services, you consent to our use of that data solely for the purposes for which it was provided. You may withdraw your consent at any time by contacting us through the channels identified in the “Contact Us” section of this Privacy Policy.

Children’s Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect Personal Data from children under 13, and we do not process such data without verified parental consent, as required under applicable law. We do not knowingly collect personally identifiable information from anyone under the age of 13. If You are a parent or guardian and You are aware that Your child has provided Us with Personal Data, please contact Us. If we become aware that We have collected Personal Data from anyone under the age of 13 without verification of parental consent, We take steps to remove that information from Our servers.

If We need to rely on consent as a legal basis for processing Your information and Your country requires consent from a parent, we may require Your parent’s consent before we collect and use that information.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. If we make material changes to how we process your Personal Data or your rights under applicable law, we will provide you with notice, such as through email or a prominent notice on our website. Where required, we will also obtain your consent. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, our data practices, or your privacy rights under applicable laws, you may contact us using any of the following methods:

 

Phone: (720) 463-1387 

Mailing Address: ThriveMD, 7400 E Caley Ave #150, Centennial, CO 80111

Online Form: https://thrivemdclinic.com/contact-info-thrivemd-denver-co/

 

If you are a resident of Colorado or another jurisdiction that grants you specific privacy rights, please indicate this in your request so we can process it in accordance with applicable legal requirements.